Acute Care Hospitals
Proprietary

EISENHOWER MEDICAL CENTER

39-000 BOB HOPE DRIVE, RANCHO MIRAGE, CA 92270
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Photo: Eisenhower Health

Medicare Performace Measures

Mortality

Above the national average

Safety

Above the national average

Readmission

Above the national average

Patient Experience

Below the national average

Timliness

Below the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Below the national average

About EISENHOWER MEDICAL CENTER

39-000 BOB HOPE DRIVE
RANCHO MIRAGE, CA 92270

Eisenhower Medical Center is one of the acute care hospitals/facilities located in Riverside County, CA.

Eisenhower Medical Center does have an emergency room. They use electronic medical records.

Eisenhower Medical Center is a proprietary hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

This is a fake hospital all the way around. They are not interested in helping people they are interested in conning rich people out of money to build and build on their property to make it as high end looking as possible. They continue to build their wealth not helping people but conning rich addled elderly out of their money.The ER is the worst at Eisenhower. Don't go to the ED department as your life is valuable. Instead go to Desert Regional. Many doctors work at both hospitals but the nurses are honest at Desert Regional. The Eisenhower ER nurses are liars and can't be trusted. (a week ago)

This is a beautiful facility. If you are fortunate enough to be able to plan your hospital stay in advance, you should have no problem. If on the other hand, you arrive via the emergency room your chances of receiving quality care on a timely basis take an exponential nose dive. You can expect to be there for QUITE some time. Waits of seven hours or more are not unusual. Then to be misdiagnosed only to wind up at Loma Linda having major surgery. I have been unfortunate enough to have experienced this facility as a patient and as a family member of a patient. It is starting to resemble a Third World country in this emergency room. The notable difference being you would be treated with more dignity and respect in the Third World. My family is under strict instructions that I am never to be brought to this emergency room unless I am not conscious to object. I have had much better experiences a few minutes away at Desert Regional. (2 months ago)

I've now experienced JFK and Eisenhower ER and Eisenhower wins. . Yes it was a slow process today but obviously they triage to care for more serious/critical patients first. I felt that staff was very pleasant but there's really no comparison to the standard of care I've received in the St Joseph-Hoag and Mayo systems. My biggest concerns: At no time did an MD ever meet with me and at no time did anyone ask for my medical history and/or a list of my current medications. This is pretty shocking to me. As a new, full-time resident in the Coachella Valley, it causes me to question the standard of care here. Edited to add that I was notified of Eisenhower's response today ( 7-16-18) I sent an email to the email address they specified back on June 3, 2018 and never received a response. The lack of concern is appalling. (in the last week)

I hope none of our travel friends ever require medical / emergency help. If you find yourself in need in the Coachella Valley, you couldn't do better than Eisenhower Health.The main campus is on Bob Hope Dr. in Rancho Mirage, but the satellite facilities , including urgent care clinics, are all over the Valley. Over the past few years I and my wife have to spend more time under their care then I would wish for anyone. However, you will surprised at the pleasant atmosphere, professionalism, and outstanding attitude of the staff. Sorry, I couldn't say the food is great but, apart from the cuisine you will can not get better treatment from any other area medical service. Oh, BTW, they are networked into every medical discipline you can think of. Whatever your need, they have it. (2 months ago)

Terrible E.R.!!!!! I waited 1 hour to be called in. They weren't even busy, since the waiting area was literally empty. They took blood, urine and did an E.K.G. Now go wait out in the waiting area while in pain....2 hours and 10 minutes later I got called back (only after complaining). Was told a CT scan would be done and it wasn't. I was discharged 6 hours later with no pain meds...nothing!!!! And please (automatic response from Eisenhower) don't tell me to write to your "tell us" email. That's just an automatic response to make a person think you really care-you don't! This hospital use to be a 5 star and those days are long gone! Avoid this mess...get yourself to Desert Regional. (3 weeks ago)

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