Acute Care Hospitals
Voluntary non-profit - Private

DEKALB MEDICAL CENTER

2701 N DECATUR ROAD, DECATUR, GA 30033
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Medicare Performace Measures

Mortality

Same as the national average

Safety

Below the national average

Readmission

Same as the national average

Patient Experience

Below the national average

Timliness

Below the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About DEKALB MEDICAL CENTER

2701 N DECATUR ROAD
DECATUR, GA 30033

Dekalb Medical Center is one of the acute care hospitals/facilities located in Dekalb County, GA.

Dekalb Medical Center does have an emergency room. They use electronic medical records.

Dekalb Medical Center is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

5 star hotel rating. The nurses and tech were the best. The hospital is clean. Thumbs up (3 weeks ago)

Getting to the room was pretty quick but since I've been in here I've not seen any one since 2 and it's 4. Like people say come to the hospital when sick but they having a party eating cake while they have people in rooms not being seen (in the last week)

Horrible experience. Still charged for services that were cancelled and never completed. UNABLE to reach ANYONE in their business office to assist with refunding me. Terribly unorganized and poorly structured business model. Unprofessional, ghetto staff with bad attitudes who lack empathy. AWFUL customer service. NEVER GOING BACK. (a week ago)

I will NEVER come to this hospital again and am strongly recommending anyone who is in need of emergency care to avoid this place at all cost! Came into the emergency room at 12:15am with acute severe stomach pain. It’s now 6:21am and have yet to see a physician. The check-in process is totally inefficient and the staff provides no assurance of when patients will be seen. They are also not friendly. You’ve been warned! Find another emergency room to go to even it if requires driving a substantial distance. In retrospect they should probably not offer emergency room services at this hospital. (3 months ago)

If I could give no stars I would! The level of disrespect and unprofessionalism is outrageous. The reception and registration employees were rude and acted as if they didn't want to be bothered. All they wanted to do was talk to each other (even about the patients) complain about how they were ready to go home, check their phones and eat/drink vending machine snacks.. I came in the ER at 11:05pm with a pain level of "8" on a scale of 1-10 here it is 5:00 AM!! Now I'm being told by the reception area staff that they're out of beds.... mind you, I was being told that I was next to be called 2 hours ago. About 10 people that came after me were called to a room. The "RN Wayne" was SO RUDE and he talked to myself and others as if we were uninvited guest at his home. He even walked off without giving me the contact information I requested to file a complaint. Please require all staff to take customer service/professional training or get a entire new wait room staff. Maybe even hire a secret patient to observe the area WITHOUT notifying staff. (4 months ago)

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