Acute Care Hospitals
Voluntary non-profit - Private


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Photo: Kaiser Permanente Cumberland Medical Center

Medicare Performace Measures


Same as the national average


Same as the national average


Same as the national average

Patient Experience

Below the national average


Above the national average


Same as the national average

Efficient Use of Medial Imaging

Below the national average



Fully accredited by the Joint Commission, Cumberland Medical Center is an acute care hospital offering all private patient rooms as well as specialized ser

Cumberland Medical Center is one of the acute care hospitals/facilities located in Cumberland County, TN.

Cumberland Medical Center does have an emergency room. They use electronic medical records.

Cumberland Medical Center is a voluntary non-profit - private hospital.

Location and Directions


It seems like I can never get the care I need. Any time I try to make an appointment, nothing is available to me for 3-6 months out and usually not even with my own doctor. I pay monthly for basically nothing and it is having an incrediy negative impact on my life. There are some medications I cannot fill without seeing a doctor and yet they never have time to see me. I have serious mental health issues and Kaiser is doing the very opposite of helping me. At this point I think kust killing myself would be better than to wait six months for the medications I need. If you have chronic issues Forget it. You are gonna die alone here. (3 weeks ago)

The worse clinic I ever used. Incompetent doctors who do not bother even to see you once in six month and on top of that their computers work like artificial intelligence and send bills twice for what you have already paid. Accountants do not bother them self to review the correctness of such bills. Terrible experience, I am happy to terminate contract with them. Such prices with incompetence (3 weeks ago)

I’m new to Kaiser and am extremely pleased with my new doctors and the quality of care here. Everyone is so compassionate and caring at this facility and are thorough in their treatment. I couldn’t be any happier!! (2 months ago)

Horrible experience. Management was irresponsible and misguided me as a patient. Wait times were unacceptable. Most of all, I left without seeing the doctor I was scheduled to have an appointment with. Highly do not recommend Kaiser as their appointment availabilities are extremely low, and it's not possible to schedule an appointment online as they claim. (2 months ago)

Once you get to Kaiser, and you see the doctor, your service is great! However, it is very disappointing that to schedule and appointment online takes over 20 minutes EVERY TIME. The website interface is not very user friendly when you are trying to update your information. The staff on the phone does not seem knowledgeable and they do not listen to what you are requesting. Because GA is not a primary location for Kaiser it could be weeks before you get an appointment which is very inconvenient. To improve the Kaiser model they should have more available appointments at all locations, the staff over the phone should have better training, and the website should be modernized. (5 months ago)

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