Acute Care Hospitals
Voluntary non-profit - Church


3615 19TH STREET, LUBBOCK, TX 79410
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Photo: Covenant Medical Center

Medicare Performace Measures


Same as the national average


Same as the national average


Above the national average

Patient Experience

Above the national average


Same as the national average


Below the national average

Efficient Use of Medial Imaging

Below the national average


3615 19TH STREET

Covenant medical center lubbock, texas. Community Needs and Assets Assessment*. Covenant Health - Covenant Medical Center, Covenant Children's Hospital and Covenant Specialty Hospital (Joint Venture) are all located in Lubbock, TX.

Covenant Medical Center is one of the acute care hospitals/facilities located in Lubbock County, TX.

Covenant Medical Center does have an emergency room. They use electronic medical records.

Covenant Medical Center is a voluntary non-profit - church hospital.

Location and Directions


My boyfriend came in with a very nad back injury. The nurse was very rude. And after the doctor wrote a perscripton he canceled it than blamed the pharmcy for it, called the pharmacy and they had nothing to do with the cancellation..very upset (2 months ago)

Today was the first time seeing Dr. Luke, and he knew what was wrong with me before the lab tests were performed, needless to say four months with another Dr. At a different establishment with no answers. I am so thankful I found him. 8 hours and 2 prescription later I'm feeling like the old me! Thank you Dr. Luke! (2 months ago)

Was not happy with how long it took just to check in to have labs done. I waited 45 min just to be brought back to check in it took another 10 min for this then waited 15 min to have labs drawn. As I waited for lab there are 3 staff behind the counter. So I took 1 hour and 10 min to have a quick poke. They need to work on the check in process. (7 months ago)

horrible staff. Two occasions I’ve seen, both times were horrible. If you ask to use the restroom, they will wait hours before returning to take you. If you ask for necessities they won’t bring them. One nurse looked high on drugs and kept saying “I forgot” to do blank (a month ago)

My uncle discharged from hospital was terrible. Needed feeding tube formula but was not organized and home health closed. Dr wrote wrong script that pharmacy could not fill so had to go back to 3rd floor and get a floor Dr to rewrite then back to pharmacy to fill. Process took from 8 a to 5 p to complete everything. This is not good all the way around communication hand offs are not there. Some staff really care and look for answers for you but most are just doing a job. When a person in hospital for 12 days it is a great day when you finally get to go home and should not take all day with this type if disorganization. Covenant really blew it. There was a nurse Tammy she helped as much as she could and I feel for her. This was 3rd floor Sat 10/28 Covenant Hospital. I do not recommend I will recommend Allen. (8 months ago)

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