Acute Care Hospitals
Voluntary non-profit - Private


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Medicare Performace Measures


Above the national average


Above the national average


Below the national average

Patient Experience

Above the national average


Same as the national average


Same as the national average

Efficient Use of Medial Imaging

Above the national average



Cleveland Clinic, a non-profit academic medical center, provides clinical and hospital care and is a leader in research, education and health information.

Cleveland Clinic is one of the acute care hospitals/facilities located in Cuyahoga County, OH.

Cleveland Clinic does have an emergency room. They use electronic medical records.

Cleveland Clinic is a voluntary non-profit - private hospital.

Hospital Hours

Monday 600 AM – 900 PM
Tuesday 600 AM – 900 PM
Wednesday 600 AM – 900 PM
Thursday 600 AM – 900 PM
Friday 600 AM – 900 PM
Saturday 800 AM – 400 PM
Sunday 800 AM – 400 PM

Location and Directions


I went in for issues I was having with my ears. The PA that was working was the only staff member there at the time, which I'm sympathetic to, but the care I got was totally insufficient so now I'll have 2 nice urgent care bills coming my way. They irrigated one of my ears, the PA insisted the other one was fine - it wasn't, it was still plugged up and in pain. I asked if there was any chance of infection, she gave a super quick "no" before rushing out of the room and I didn't even have a chance to say that my other ear was still plugged and I felt like I was getting sick. The whole time I felt rushed and didn't even have an opportunity to ask questions about the care or what I was experiencing. So I left with one ear still clogged and both ears and my nose and throat in pain. Strangely enough, my boyfriend went to this same location that morning for ear trouble - his was clogged but he wasn't in any pain. They irrigated which took care of the problem, then the same PA I saw insisted he had an infection and gave antibiotics. He said he wasn't in any pain, she continued to insist it was an infection. He never took the antibiotics and has been totally fine, so clearly there was no infection. I will say the wait time was pretty quick, so if you've got some sniffles or something that can be taken care of quickly, maybe give it a shot here, but if your problem will require any kind of analysis or conversation you very well might be screwed over/misdiagnosed, and then either billed for an unnecessary medication or having to deal with 2 urgent care bills. I am definitely sympathetic to the stress of being understaffed, but you're doing your patients a much bigger disservice by rushing. At the end of the day, this is gonna waste even more of my time than a longer wait time would have. (3 months ago)

There is absolutely nothing express about this clinic!!!!!! I don’t usually respond to these, but I am pissed!!!!! The receptionist and Doctor was very kind couteous, efficient and friendly. That is the extent of compliments based on my experience. The nurse came in with a slight attitude. I had to immediately reject that with my responses. Whatever happened to good bedside manners. Once she did her routine that took all of 5 minutes...I sat in the examining room for one hour!!!!! and counting. Still I sit. ABSOLUTELY ridiculous. I need asthma meds and so I sit. Otherwise I would just get up and leave without a word. Let them figure out their shortcomings. Oh yeah..and as I sit outside the door all I hear is simple chatter and laughter. What in the world is happening to the medical industry. Unprofessional. 1:10pm the Dr walks in. New on her shift. She was extremely apologetic and efficient unfortunately she had just arrived. Seems her colleagues set her up for an irate customer. No one should have to sit in an unbusy clinic waiting to see a DR FOR ONE HOUR and 10 minutes when the clinic is clearly not busy. Get people in and out! Don’t nobody have time for all that. Especially when they are advertised as express. Get it together! (a month ago)

Great location for someone who works downtown. Everyone is very pleasant, but the service is very very slow. I was there over an hour and it was only me and one other person... (2 months ago)

This is a great addition to downtown. I found the staff to be friendly, the office clean and the Physicians Assistant very helpful! (4 months ago)

This was my first time here, and I will definitely be back. The facility is brand new and the staff were super efficient. They got me checked in, examined me and gave me a prescription and a diagnosis all within 30 min. I just stopped in on my way home from Cleveland State, perfect location for my commute. The receptionist, nurse and physicians assistant who saw me were also very friendly. I recommend this location to anyone. (a year ago)

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