Childrens
Voluntary non-profit - Other

CHILDREN'S HOSPITAL OF ORANGE COUNTY

1201 W LA VETA AVE, ORANGE, CA 92868
Write Review
Photo: Brenda Bravo

Medicare Performace Measures

Mortality

Not Available (Data are shown only for hospitals that participate in the Inpatient Quality Reporting (IQR) and Outpatient Quality Reporting (OQR) programs)

Safety

Not Available (Data are shown only for hospitals that participate in the Inpatient Quality Reporting (IQR) and Outpatient Quality Reporting (OQR) programs)

Readmission

Not Available (Data are shown only for hospitals that participate in the Inpatient Quality Reporting (IQR) and Outpatient Quality Reporting (OQR) programs)

Patient Experience

Not Available (Data are shown only for hospitals that participate in the Inpatient Quality Reporting (IQR) and Outpatient Quality Reporting (OQR) programs)

Timliness

Not Available (Data are shown only for hospitals that participate in the Inpatient Quality Reporting (IQR) and Outpatient Quality Reporting (OQR) programs)

Effectiveness

Not Available (Data are shown only for hospitals that participate in the Inpatient Quality Reporting (IQR) and Outpatient Quality Reporting (OQR) programs)

Efficient Use of Medial Imaging

Not Available (Data are shown only for hospitals that participate in the Inpatient Quality Reporting (IQR) and Outpatient Quality Reporting (OQR) programs)

4.1 / 5 from Google Places Reviews
Not Available / 5 from Center for Medicare Services (Data are shown only for hospitals that participate in the Inpatient Quality Reporting (IQR) and Outpatient Quality Reporting (OQR) programs)

About CHILDREN'S HOSPITAL OF ORANGE COUNTY

1201 W LA VETA AVE
ORANGE, CA 92868

A regional pediatric health care hospital which provides preventive medical care, education, and state-of-the-art pediatric biomedical research. Hospitals in Orange ...

Children's Hospital Of Orange County is one of the childrens/facilities located in Orange County, CA.

Children's Hospital Of Orange County does have an emergency room. They use electronic medical records.

Children's Hospital Of Orange County is a voluntary non-profit - other hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

They are so compassionate about the level or professionalism. Everyone is so child friendly. Its like the Disneyland of hospitals. (a week ago)

I work here as a contracted employee. So I’m in several different departments. In general the nurses here are rude and condescending. now specifically speaking of the emergency department they could careless about HIPPAA. I’ve witnessed children being given suppositories in the waiting room, a nurse also told me some patient info that was pretty private. The charge nurses down to the RN’s and EMT’s are very rude. They have no patience. The employees that check you into emergency have inappropriate conversations they play music all while parents and patients are in waiting area. If you don’t have a medical background they look down on you if you get any acknowledgment at all. Personally I wouldn’t bring my child here or recommend anyone else to bring their child here... unless it’s a last resort. (in the last week)

First let me start off by saying I use 2 love Choc and have advocated for my son for the past 3 years to be seen here and even have fought my insurance company for him to be seen here as we live in Riverside. With that being said in the last year the service has completely went down hill and is a complete mess. Our son was born with some pretty serious issues and has been seen at Choc since birth, including spending the first 6 weeks in their NICU. He see's several specialist regularly including craniofacial, pulmonary, ent, sleep apnea team & pt. Last week we were at Choc 4 out of 5 days to try and get clearance for my sons dental surgery that had to be done at Choc. After pulmonary insisted we keep an appointment even tho we advised them SEVERAL times we had to have a hearing test done at Providence (which is across the street) at the same time their appointment was scheduled, they moved their appointment up 30 mins and assured me they would take him right away so we could make the other appointment that was necessary for surgery clearance (the pulmonary appointment wasn't necessary for surgery) Long behold they weren't on time and for an attitude when I told them I could no longer wait as I was now late for the other appointment. If I can drive from Riverside in an hour and 1/2 traffic and b on time there's no reason Dr Cheng couldn't b on time (We've seen Dr Cheng for 3 years and she has NEVER been on time, as you can see there's lots of other clients on here stating the same) I asked to speak with the manager on duty and someone named Tish cake out after another 15 mins. She was rude and not at all concerned with the fact they wasted my time after assuring me they would take my son first thing, again after insisting we keep this appointment! I flipped out on her after being talked at (I'm an adult & when you're in the wrong own up to it, don't catch an attitude with me) I called their "customer care" lady Sandra Schultz and expressed my concerns. Later that afternoon the same Tish chick called me and had Dr Cheng on speaker phone to which I again voiced my dissatisfaction with her being late and they both became rude & argumentative so I hung up on them. Then yesterday to my surprise I got a visit for cps stating that the hospital called them and reported on the day of this "incident" I was intoxicated (I don't drink alcohol at all & again it was 8am) that my son fell out of his stroller & bumped his head & had a huge "bump" and we haven't been back since. Well thank god 4 technology and the fact that I'm 1 of those parents that takes dozens of photos of my kids daily. Not only did I go to another appointment immediately after this "incident" we were back at Choc the very next day for a echocardiogram. I'm disgusted with the lies they told, all because they got called out for not doing their job efficiently!!!!!!! Thank god the cps worker saw right thru the lies and closed the case on sight. I will be filing a grievance against the hospital as this is beyond unacceptable. (2 weeks ago)

My son had been sick over the weekend. Today he was with his dad. His dad called that he was going to take him to this hospital with a sore throat. When I spoke to him, it was so bad my 12 yr old son was crying on the phone when I spoke to him. It is always heartbreaking to hear him cry like that. It's only when he's really in torment. I asked him if he wanted me to meet him at the hospital and he did. So I went. I did in fact have more details than his dad about how sick he had the past few days, he was tired and suffering a bad headache yesterday By the time I got there he was already being seen, and they told me that there was a one parent limit. I waited awhile and tried again, because I know my boy really wanted me to be with him. The front desk said he would be released soon. The whole time I waited I was wondering why I wasn't being allowed to be with my son. Turns out dad's girlfriend was there, so not only was the one-parent limit a lie, a woman who is not even his mother was allowed in instead of me. I was so distressed over this whole ordeal, and have been crying for hours. I did not get to even talk to a doctor about what my son has been going through. I will never come back to this hospital voluntarily. I don't trust the diagnosis of simply a sore throat at this time because he was also lethargic and suffering a bad headache. I am definitely making an appointment with his primary doctor and I will be the one there to give her all the details that have been left out. (3 months ago)

I am so disappointed with their CHOC ENT program where if your child has been seen by another ENT provider, you can not get a second opinion by their associates of ENT. It should be chosen by the parents if want to do so, doctors should not care about "stealing / taking" other patients from other ENT. If they do their job with satisfaction, then it shouldn't be a problem. I am so unhappy with the care of my child's current ENT and I can not change to the ENT of my choosing since he has been seen by another ENT. ITS RIDICULOUS. It should be the child's best interest and not the doctor's. (a month ago)

Submit a Hospital Review

Overall Rating *

Required fields are marked *