Acute Care Hospitals
Voluntary non-profit - Private

CHI HEALTH MERCY COUNCIL BLUFFS

800 MERCY DRIVE, COUNCIL BLUFFS, IA 51503
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Photo: CHI Health Mercy Hospital Council Bluffs

Medicare Performace Measures

Mortality

Same as the national average

Safety

Below the national average

Readmission

Same as the national average

Patient Experience

Same as the national average

Timliness

Above the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About CHI HEALTH MERCY COUNCIL BLUFFS

800 MERCY DRIVE
COUNCIL BLUFFS, IA 51503

None

Chi Health Mercy Council Bluffs is one of the acute care hospitals/facilities located in Pottawattamie County, IA.

Chi Health Mercy Council Bluffs does have an emergency room. They use electronic medical records.

Chi Health Mercy Council Bluffs is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

My 3yr old daughter had a bladder infection and I had to rush her to the nearest emergency room. Took her to Mercy even though it isn’t the usual hospital we go to. We got there around 3:30 or 4:00 pm and wasn’t seen until 9:30 which was very frustrating due to the fact that my toddler was screaming the whole time. It was 10:30 by the time we got out of there so I had to get her prescription the next day. They told me to give her the medicine twice a day for 7 days, by the 5th day i haven’t noticed any changes and my child is still screaming in pain. I got a call from Mercy today saying they prescribed the wrong medication and they’ve sent out the new one to the pharmacy. At this point I’m LIVID. Now I have to pay, out of pocket again, for the medication they should have gotten right the first time and start my child’s 7 days all over. This is unacceptable in every way & I’ll never go back to Mercy again. I’ll be posting this review everywhere and I’ll never recommend you guys to anyone. (a week ago)

Very shity care nurses are never at there station we're they should b wen u need them especially wen they have a seizure patient on there floor definitely don't go to mercy unless u have to (a month ago)

Happy to be a part of it here. I am treated very well. (2 months ago)

After sending in what we could afford for months after needing emergency surgery, CHI sent us to collections. Guess the people making 6 digit figures need to make a point. Never going to a CHI facility again, if I have any choice. (a month ago)

Mercy Hospital was EXTREMELY slow. First of all, they had me in there for 5 hours when it could’ve been a 2 hour thing if you cut out all that waiting time. THEN, they gave me inaccurate results... smh. (4 months ago)

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