Acute Care Hospitals
Voluntary non-profit - Private


7500 MERCY RD, OMAHA, NE 68124
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Photo: Sunil Bolisetty

Medicare Performace Measures


Same as the national average


Above the national average


Same as the national average

Patient Experience

Same as the national average


Above the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average


OMAHA, NE 68124


Chi Health Bergan Mercy is one of the acute care hospitals/facilities located in Douglas County, NE.

Chi Health Bergan Mercy does have an emergency room. They use electronic medical records.

Chi Health Bergan Mercy is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


Had my first baby here. The staff was AMAZING and made me feel comfortable, answered all the questions that I had. And took very good care of me and my baby! Very pleased with the maternity side and I cannot thank them enough for making this experience amazing for me :) (a week ago)

Just had my daughter here, most of the staff seemed untrained. The morning shift at least didn’t stand around braiding each other’s hair which I found night shift doing instead of checking on patients. The food selection was okay but the food tasted horrible and they had very little portioning. When requesting adjustments to the food, such as can you make sure there are no tomatoes for one of us are allergic. And yet I still have tomatoes on both platters so now neither of us can eat. I will never come back to this hospital for as long as I live. We have had some nurses that were fantastic and some that should just be fired. They had no care for a mother who just gave birth and had a c section. They didn’t even help her clean up when her legs were numb and the table was covered in blood. A different nurse who was checking to make sure we were okay ended up doing it. When requesting for the nurse leader our nurse walked off and we finally get to call her and she is busy and then when I call again an hour later I’m ignored for 3 calls. This has to be the worst hospital I have ever visited (2 months ago)

worst Hospital in the world my fiance gave birth to our daughter a few months ago and the hospital didn't even notify the Social Security office of our child's birth so she hasn't even been issued a social security number and she's 5 months old. The hospital tried to lie and said oh we did notify them we just spelt the last name wrong, so not only did they screw up the social security number they also screwed up the birth certificate we have to go get a new one because they misspelled her name supposedly. Not only that they also gave us an entirely different birth worksheet , we received another woman's paperwork with her social security number her husband social security number their address and their phone numbers we did not receive any of our paperwork because they most likely gave it to somebody else horrible f****** Hospital they need to be shut down. That is a direct violation of the HIPAA laws and we're going to f****** Sue. (3 weeks ago)

I had carpal tunnel release surgery here twice. Dr Reddy, Gina rn and Chad anes were all fantastic. Thank you so much! (3 weeks ago)

While I was waiting for my sister's surgery I viewed the cleaning of the waiting room. It was apparent the women doing the cleaning didn't care or think it was necessary to be thorough with her job. She did empty the trash in the men's bathroom never touched the women's bathroom. Did wipe only one table and called it good. With the flu bug and other bacteria in hospitals I was very concerned with my sisters stay at Bergan. When we got to her room, the one next door was being cleaned for future patient and overheard her supervisor stating she needed to do a much better job. It's very scary when you can't or don't trust what should be a sterile environment. (5 months ago)

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