Acute Care Hospitals
Voluntary non-profit - Private


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Photo: Cheshire Medical Center

Medicare Performace Measures


Same as the national average


Above the national average


Above the national average

Patient Experience

Same as the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Above the national average


KEENE, NH 03431

Cheshire Medical Center Dartmouth-Hitchcock is a nonprofit community 169 bed acute care hospital and multispecialty group practice representing twenty six primary ...

Cheshire Medical Center is one of the acute care hospitals/facilities located in Cheshire County, NH.

Cheshire Medical Center does have an emergency room. They use electronic medical records.

Cheshire Medical Center is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


I can't lie, I've heard so many horror stories the past few years, but I was so pleasantly surprised my last two visits! Check-in was friendly, prompt, and efficient; I didn't feel rushed by doctors or any staff; I felt taken care of and heard both times. Granted I only went in for a checkup and a follow-up, but keep up the great work! Hopefully I won't be back soon :) (2 months ago)

The billing department is by far the worst I have ever encountered. They have "lost" an insurance reimbursement, miscoded services and balance billed me even though I am on Medicare (which is hard to do since the EOB specifically states I am not financially responsible due to my Medicare status). It is impossible to resolve a billing issue quickly as well. I am used to calling a billing dept and resolving it over the phone efficiently - but now simple issues must be put in writing. There really is no excuse for this - and to put it in perspective, I have had less than 5 bills so far and I am healthy! I can't imagine how a hospital stay is billed - it would take forever to straighten it out. (2 months ago)

The ER and main hospital have all provided excellent care for my mother-in-law each and every time she has come to this warm and friendly hospital. Thank you to all the nurses and doctors, specialists, as well as the kitchen, cleaning staff, registration, billing and everyone behind the scenes that makes this place run so smoothly and with such care. (5 months ago)

[Edited] Every time I deal with this place I can feel my life get shorter. It's hard as a patient to navigate the insurance system - and I realize that it is hard on the staff at CMC, too. But it would be nice to feel as if they are on our side and advocating for us, the patients. Like we're in this together. Instead they respond with the same frustration as we do, only they are directing it towards us. I've been made to feel like a bothersome pest when all I'm trying to do is get myself care and treatment. (6 months ago)

We are new to the area, we took our 9 year old daughter here, because she was very sick.... this hospital took her blood pressure and temperature, they said that she was running a fever of 103, after tell us this they made us wait in the lobby for over an hour, I was very shocked, because where we come from if you are sick or dying they will take it very serious and help right away, not this hospital they will make you wait.....I'm thinking about reporting this hospital because they take to long to get you in, if you are dying or sick please don't go to this hospital go to brattleboro vt or Lebanon....... this is a bandage hospital only, we need to stand up here in this community and have this hospital realize that they need to better there staff and doctors or shut this hospital down....we need to feel safe in our community when coming to this hospital, not be scared because they take to long to see you...... (6 months ago)

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