Acute Care Hospitals
Voluntary non-profit - Church

CASTLE MEDICAL CENTER

640 ULUKAHIKI ST, KAILUA, HI 96734
Write Review
Photo: Adventist Health Castle

Medicare Performace Measures

Mortality

Same as the national average

Safety

Same as the national average

Readmission

Same as the national average

Patient Experience

Above the national average

Timliness

Same as the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About CASTLE MEDICAL CENTER

640 ULUKAHIKI ST
KAILUA, HI 96734

Information about the services and classes, job and volunteer opportunities, health links, and news. Includes location.

Castle Medical Center is one of the acute care hospitals/facilities located in Honolulu County, HI.

Castle Medical Center does have an emergency room. They use electronic medical records.

Castle Medical Center is a voluntary non-profit - church hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

Heartless and careless. These are just a couple words I will now use to describe your hellish ER staff. It seems one needs to be bleeding from several orifices in order to receive DECENT medical attention. You "look" fine? Then Castle's ER staff will write you off as just another person wasting their time with an imaginary ailment. Less than two weeks ago the doctors, nurses, and aides in Castle's ER - FAILED MY PARENTS. I truly think that they do not care, because it's just another body passing through, and no longer their "problem". If you absolutely must go to Castle ER - be very, very careful and watchful for yourself and your loved ones because they are heartless and careless here. (in the last week)

I had to go into ER last Tuesday early morning. I ended up having to get surgery to remove an inflamed appendix. From the moment I arrived, I was treated very professionally, with compassion, and great care. The staff, nurses, doctors, everyone I met was friendly and attentive. They very efficient in getting my necessary tests and reaching a diagnosis, responding to my requests for anything, and putting me at ease prior to surgery. I can't say enough great things about this hospital, especially the ER staff. Even the volunteer who wheeled me out to meet my wife who picked me up was awesome, smiling, super friendly. 2 Thumbs Up, keep up the awesome work you guys!!!! (5 months ago)

6 hours to get my son stitches after splitting his face open in a nasty fall, empty rooms and staff seemingly lounging around. I'm furious, if negative ratings were possible I'd throw the book at them. Disorganized and unable to complete simple procedures in a timely manner. I will happily drive my injured, sick, bleeding or barfing family members to kapiolani from now on. Shame on you Castle. (a month ago)

Ended up in ER for the first time ever today. Never even been to a hospital. I felt so vulnerable and scared on top of being sick enough to land in the ER. I was so blown away by how quick, efficient, thoughtful and kind the staff was. Matthew was an amazing nurse, and Kevin the charge nurse was super on top of it as well. I hope I never have to go back again, God forbid, but if I do, I do hope that Castle is where I would end up. What started out as the worst case scenario turned out to be the best case scenario. Oh and the facility was super clean and super private. They brought everything to the room so I didn’t have to be wheeled around for various tests, X-rays, EKG’s etc. Definitely impressed with Castle. (5 months ago)

Many thanks to the doctors and staff for the excellent care they afforded me. They were both professional and considerate. Answered all my questions, and went the extra mile. (3 months ago)

Submit a Hospital Review

Overall Rating *

Required fields are marked *