Acute Care Hospitals
Government - Hospital District or Authority


Write Review
Photo: Jose Barreto

Medicare Performace Measures


Below the national average


Above the national average


Above the national average

Patient Experience

Same as the national average


Same as the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average



Carolinas Medical Center/Behav Health is one of the acute care hospitals/facilities located in Mecklenburg County, NC.

Carolinas Medical Center/Behav Health does have an emergency room. They use electronic medical records.

Carolinas Medical Center/Behav Health is a government - hospital district or authority hospital.

Hospital Hours

Monday 800 AM – 500 PM
Tuesday 800 AM – 500 PM
Wednesday 800 AM – 500 PM
Thursday 800 AM – 500 PM
Friday 800 AM – 500 PM
Saturday Closed
Sunday Closed

Location and Directions


DO NOT GO HERE if you have insurance and have a choice. Anyone without insurance can go here. Need I say more? If you are a female and having a mid-life crisis due to being harassed by idiots, I advise you to drink a glass of wine, go to sleep and see if the next day is better and make an appointment to see your regular doctor. You will be kept against your will only so they can capitalize off of your short-lived shortcomings and the fact that you have insurance (how they make their money). What you think maybe just a few hours to see a doctor can turn into a nightmare real fast. If you are lucky you’ll only be there for one week. They will do everything possible to irritate you and to add insult to injury. From having your picture taken with no clothes on to the fancy quote on your room door of “Well done is better than well said” (guess that means you should have just taken a bullet to your head before seeking their help), is only a part of your welcoming. Hope some perverts don’t get to view those nude pictures. And when you finally get out your intelligence level hopefully hasn’t been tarnished enough to realize when you receive your bill it will be over inflated due to their incompetent billing department who doesn’t know how to code correctly. Be prepared to dig through your insurance billing policy and to tell them how to handle to your account so you aren’t paying the price of a brand new automobile. Save yourself the frustration if you are a middle-aged female who is most likely going through “the change” and take the money that you’ll spend for your out of pocket deductible for your one week of hostage-like stay and take a vacation or better yet go have some plastic surgery to lift your spirits. You’ll feel as if you should have been compensated for your troubles having made the unfortunate mistake to entering through the ER door at Carolinas Behavioral Health. (a month ago)

Don't get me wrong, the office isn't that horrible, but *DR. WRIGHT is an absolutely HORRIBLE doctor*. Main complaint: I was alerted when I went to refill my medication (and not once prior) that I would have to make an appointment in order to get it filled. Okay, so I did. That was two days ago, and they are "still trying to reach her" to get my prescription filled. Keeping in mind that this is an antidepressant with a low half life. It's amazing that someone who is supposed to be "trusted" with mental health can be so negligent. I've had very many psychiatrists over the past fifteen years; granted I have only liked very few, but she is BY FAR the worst I have yet to encounter. I won't even go into detail about the awful ways I was treated in their in-patient program. You come to expect that. Just know that if you set foot in this building for any reason, you will absolutely leave worse off than you came in. (in the last week)

I have severe complaints against this location. With the doctor Melendez and several other staff members, who laughed me. They are bullies and harass you here, and will send you against your will somewhere you don't need to be just to get a quota, and sometimes that place will put your mental health in a worse bind. It's not about mental health and treatment here, it's about MONEY. I'm thankful other people have had similar experiences here with this place because it's honestly Hell. And by going here, you'll be worse than when you first came in. This place is traumatic beyond belief . (2 weeks ago)

STAY AWAY FROM HERE! My wife has postpartum depression and needed a little help getting through a tough time and coming here was the worst idea we've ever had. They were not clear at all about any of the forms she signed in order to be seen or get treatment, then after hours of waiting and finally being seen by a counselor, they were just going through a pre-programmed procedure that they do with everyone no matter what your complaint is. After I had a long time to talk with her (during the wait and after the wait), she said she felt better and was looking forward to coming back for her counseling/therapy sessions, that's when they informed us that she was not going to be able to leave and had to stay here no matter what - period. I think she also said they gave her some unknown pills to try to heavily sedate her and then made her try to sleep on a paper thin cot in the middle of the hallway with fluorescent lights on. She was spoken to like a hated animal by all of the staff and she said one of the people tried sexually harassing her (borderline sexually assaulting her) and no one ever noticed nor cared. When she tried saying something after her encounter, they just forced her to take more sedatives against her will to make her shut up. The entire time there were patients there being admitted that were clearly in the middle of psychotic breakdowns and highly dangerous, that were kept in the same area as my wife. Another patient had made violent threats to her and terrified my wife, and no one could do anything to get her out. I was trying to talk to the doctors and staff to which they said they were going to have the police arrest me or admit me if I didn't leave. What type of world is this, where this can go unnoticed? My wife shared her story with other close friends that went through postpartum depression and we discovered that this same type of malpractice has been going on for years and years and no one will or can do anything about it. I'm sharing this in an effort to help anyone that may be considering this place. This is a very dangerous place that should not be in business. (a month ago)

when I first got to this place it was bc I had an appointment but it turned upside down bc the therapist decided to be rude and say I was trying to “commit suicide” which I wasn’t. so you have to wait 4 hours for some doctor that don’t even know you to tell you and decide whether if your good enough to “go back into society” they dress you up and overall I hate it. i only liked the snacks. (a week ago)

Submit a Hospital Review

Overall Rating *

Required fields are marked *