Acute Care Hospitals
Government - Hospital District or Authority


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Photo: Mr. Darryl

Medicare Performace Measures


Same as the national average


Same as the national average


Above the national average

Patient Experience

Same as the national average


Same as the national average


Same as the national average

Efficient Use of Medial Imaging

Above the national average



Carolinas Med Ctr-University is one of the acute care hospitals/facilities located in Mecklenburg County, NC.

Carolinas Med Ctr-University does have an emergency room. They use electronic medical records.

Carolinas Med Ctr-University is a government - hospital district or authority hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


Just keeping it in context: The reality is that for every 1 bad review given anything, realize there were probably 99 people that came away happy or at least satisfied by their experience. When people are upset, they want to lash out and vent. But when we’re content with a business or service, then our expectations were met which typically doesn’t warrant the effort needed to let others know they were treated appropriately. For myself, I got here Tuesday afternoon in the ER per my Doc’s instruction, was processed and taken back in under 30 minutes, was always greeted warmly by everyone coming and going, was always talked to professionally and with great respect, and I frankly can’t find anything to complain about or even nit-pick - other than perhaps the horrid taste of the GoLYTLEY oral prep solution which is a whole new kind of yuck but that’s not the hospital’s fault. Anyway, it’s Wednesday night now and I’ll be here until Thursday. Everyone working here is friendly, they’re interested in how I’m doing, they interact and ask questions and will even hang with you for a bit just to chat with you as a person and perhaps get to know you. Everything was always clearly explained to me no matter who I was speaking with. I’ve had nothing but a top-notch experience at this location and can absolutely recommend it. Will it be perfect for 100% of the people 100% of the time? Laws of probabilities will say that’s not possible. But realize I’m one of only a tiny fraction of people taking the time to give a positive review, whereas most everyone who has ever had an experience here that wasn’t to their expectations has blasted out a negative review. Again, keep it in context when reading reviews. They’re almost always heavily weighted to the negative by means of human nature. Hope that helps! (3 months ago)

My husband is in continue care on the 4 th floor. The room is dirty and crowded. When call for assistance the medical staff is very slack and communication among each is not connect. The goal of a hospital is to make the patient comfortable for their road to recovery. Asking for ice & water is a extremely hard task. (2 months ago)

I wish I could I’ve it a 0. Worst hospital ever. Don’t even bother. U will be wasting your time. They sent me home after I was puking for hours .. all they did was say nothing was wrong and give me morphine . I had to come back the next week because nothing helped. They don’t care here. I really advise you drive a bit more for another hospital. Oh it’s been 4.5 hours still waiting to get into a room (6 months ago)

I had minor surgery scheduled and I had to reschedule because the staff didn't tell me to fast starting at 12am that morning. I'm not a surgery pro who has had many surgery's. They should have informed me ahead of time, not when I get there. (a month ago)

Visiting now, and I have to say this is my first experience with a horrible hospital. Who would've ever thought you'll find the least attentive staff at an ER! Even the doctor was not trying to offer alternatives and solutions to a severe situation. Staff showed no care or concern for the patient I'm with and took their precious time to make her comfortable. I'm beyond dissapointed and disgusted with this location. (5 months ago)

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