Acute Care Hospitals
Voluntary non-profit - Private


Write Review
Photo: Christopher Winkler

Medicare Performace Measures


Same as the national average


Below the national average


Above the national average

Patient Experience

Below the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Above the national average



Learn about Carilion Roanoke Memorial Hospital in Roanoke, Virginia and the services it offers to the community.

Carilion Roanoke Memorial Hospital is one of the acute care hospitals/facilities located in Roanoke City County, VA.

Carilion Roanoke Memorial Hospital does have an emergency room. They use electronic medical records.

Carilion Roanoke Memorial Hospital is a voluntary non-profit - private hospital.

Hospital Hours

Monday 800 AM – 800 PM
Tuesday 800 AM – 800 PM
Wednesday 800 AM – 800 PM
Thursday 800 AM – 800 PM
Friday 800 AM – 800 PM
Saturday 800 AM – 800 PM
Sunday 1000 AM – 600 PM

Location and Directions


My patient rights were violated. My so called patient advocate was hostile and refused to explain things to me. The experience was fine until the events I just wrote about occurred. Things went downhill from there. The culmination of which was not conducive to my treatment and/or recovery. In fact it was a major setback. I filed a complaint through the Carillon website. I have not even received a confirmation that my complaint was received. Crickets.. (2 months ago)

Provides the ultimate of patient centered care. I would go to no other facility, unless out of town and an absolute emergency. The staff and physicians are wonderful!! Myself and my husband have both been there for major admissions, for which I feel they saved our lives. They provide consistent care and are open to the needs of the family also. I thank God for the kind hands and intelligence that care for our health (4 months ago)

I’ve only had a few positive experiences here. I’ve been in the emergency room many times in the 10 years I’ve lived in Roanoke. Each time I’ve been there, whether for me or for someone else, I’ve waited in the emergency room waiting area for an average of 6-8 hours before being seen. I understand that it’s a teaching hospital and that they get a lot of uninsured people as patients, but the wait is ridiculous! I’ve been in and out of Lewis Gale, seen, diagnosed, and given care in less time. The only positive experience I had was when I had my gall bladder out and the birth of my son. When I came in an ambulance I had better care and was seen quickly versus walking in. When I was in patient back in 2012, the week before Thanksgiving, I was seen and misdiagnosed with seizures when I didn’t have a seizure and I was unable to drive for 6 months. Also they found 3 aneurysms but didn’t tell me until February of the next year! Talk about patient care ha! Whatever! Not impressed with this hospital nor most of its staff at the hospital! (3 months ago)

Went to the ER yesterday, the wait was too long for me, everyone that came with flu like symptoms were going in right away.. But the staff are amazing... The nurses and doctors are so understanding and extremely nice they also know what they are doing... I would of gave a 5 star if I didn’t have to wait 4 hours unit my name was called.. (5 months ago)

There and I have to say they do a good job up there. I'm from South Carolina and comes up there once a week. They kept me updated and my father was definitely doing better (2 months ago)

Submit a Hospital Review

Overall Rating *

Required fields are marked *