Acute Care Hospitals
Government - Local

CAMBRIDGE HEALTH ALLIANCE

1493 CAMBRIDGE STREET, CAMBRIDGE, MA 02138
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Photo: lucia oliveira

Medicare Performace Measures

Mortality

Above the national average

Safety

Same as the national average

Readmission

Same as the national average

Patient Experience

Below the national average

Timliness

Same as the national average

Effectiveness

Above the national average

Efficient Use of Medial Imaging

Same as the national average

About CAMBRIDGE HEALTH ALLIANCE

1493 CAMBRIDGE STREET
CAMBRIDGE, MA 02138

Cambridge Health Alliance is an academic community health care system committed to serving all members of our communities. We have expertise in primary care, mental ...

Cambridge Health Alliance is one of the acute care hospitals/facilities located in Middlesex County, MA.

Cambridge Health Alliance does have an emergency room. They use electronic medical records.

Cambridge Health Alliance is a government - local hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

I went to this ED two months ago for a hand laceration and while I was there realized that one of my fingers was completely numb and I was concerned I had severed a nerve. I was also concerned I had hit an artery with the amount of bleeding and swelling. The PA lacked confidence and the MD did not even examine me (I will leave their names out) but they were both very condescending towards me when I told them my concerns and when I asked if there was plastics or hand orthopedist who could see me. They said there was no one like that available on weekends. I asked if I should leave and go to a hospital in the city where a specialist would be available, but the MD told me that on a Sunday there would not be a hand orthopedist available at any hospital and either way the treatment would be the same....suturing. That following week I tried to get in with CHA's 1 hand orthopedist who happened to be on vacation for a week and a half, and they could only get me in with sports medicine (seriously!). I found another doctor at another hospital system and ended up having hand surgery for nerve repair almost 2 weeks later. There was also an artery that was severed that could not be repaired that late in the game. I have had many people tell me that there is always a hand specialist on call on the weekends who come if needed. Losing the artery is impeding circulation and healing of the wound even 6 weeks post op. Would NEVER recommend this ED for anything no matter how small you think it might be. (a month ago)

I have called the CHA cambridge financial office seeking for information about what type of insurance they take, the person that picked up the call was really unprofessional and rude, she was trying to go back and forth with me when i was just trying to get the information, she was approaching me in a rude way and trying to rush me, not only that she sounded angry like she didn't want to do her job, plus i had to explained to her 3 times the reason of my called, when she finally understood what i needed she tried to say that i was the one that couldn't understand her, she had a really nasty attitude people like that shouldn't be allowed to work with patients information. This is a really good hospital, i had my baby there but they need to hire better staff to deal with customer service and patients information. (2 months ago)

Horrible Dr. At Somerville Hospital. Changing medication from generic to brand name with out talking to me. Most likely due to some kick backs. Refuses to fill prescriptions or takes multiple calls to get refills. Staff is incredibly inept. Multiple calls for information went unregarded, then was given wrong info about apointment. Horrible experiences with this guy. (a month ago)

Went to the hospital for a consultation for sinus problems. Doctor asked if he could check in my nose before i leave, so I said yes, assuming it wouldn't cost me anything else. Big mistake. This was me agreeing to a $685 procedure. They have a deal with the insurance company forcing this procedure to pay out more than charged for and leaving the patient with the bill. That short procedure cost me $685 after billing my insurance. I went in expecting a co-pay, and walked out breaking the bank. Question everything these doctors want to do to you, because they have no regard for how much something may cost a patient and won't explain procedures in full before performing them. Finding a new primary care. (2 months ago)

Unethical practice. I was triple charged for the same ER visit for a simple but serious respiratory infection. I received 2 separate bills from my insurance claiming they've sent over claims on the exact same line items multiple times, and filed it multiple times. Much malpractice in the insurance and billing department. (3 months ago)

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