Acute Care Hospitals
Government - Local

BROADLAWNS MEDICAL CENTER

1801 HICKMAN ROAD, DES MOINES, IA 50314
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Photo: Broadlawns Medical Center

Medicare Performace Measures

Mortality

Not Available (Results are not available for this reporting period)

Safety

Same as the national average

Readmission

Not Available (Results are not available for this reporting period)

Patient Experience

Same as the national average

Timliness

Same as the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About BROADLAWNS MEDICAL CENTER

1801 HICKMAN ROAD
DES MOINES, IA 50314

A general, medical and psychiatric hospital providing health care to residents of Polk County. Located in Des Moines.

Broadlawns Medical Center is one of the acute care hospitals/facilities located in Polk County, IA.

Broadlawns Medical Center does have an emergency room. They use electronic medical records.

Broadlawns Medical Center is a government - local hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

Went here tonight and I waited 1 hour to be seen and another hour for the doctor to come in. The nurse and the lady at the front desk were nice but the doctor was rude and she was talking to me like I was stupid. She was also rushing and talking fast and I won’t be back. They also didn’t put what was wrong with me on my discharge papers. I went to the ER to see what this lump was on my right groin I was concerned that it was a cyst. Nothing else was open (in the last week)

What started out good,ended with me not fully getting the care I needed, I was told what my results, but never shown any proof, As second shift begin this is when it all went bad, the nurse that came on was very rude and had the nerve to say she was treating me like she would her family. I feel sorry for her family because this women had no compassion or understand. Dr. stand your ground with these nurses trying to run your show. I was supposed to stay for observation what happened. I feel this nurse just didn't want me their. This was in this was in ER (in the last week)

I tried to schedule a dental appointment last week and the receptionists were rather rude and told me they only accepted new patients on Mondays. Well, I called back MULTIPLE times on a Monday and they never picked up. I also left a voice message and they never responded. I don’t want to wait another week to schedule an appointment. If I can’t even get in the door I’m scared what they would do to my teeth and to my health overall. (4 weeks ago)

I delivered a baby boy there 3 yrs ago. I was skeptical to deliver there as I had only used mercy and methodist birthing centers previous to this delivery. I was very impressed with my doctor and ALL of my nurses there, they were WAY nicer and had better service than mercy or methodist.They were all Very friendly, helpful and super courteous of ALL of my needs during my stay.The food was always good too. They even served a steak dinner for 2 and a birthday cake to celebrate the birth of my baby boy! The only reason I am considering not returning this delivery is the room style and size. I just wish the rooms were bigger with more updated decor. If they were updated I would undoubtedly be returning! (4 weeks ago)

I do not recommend this place at all if you have mental health issues. The ER where I was first before going over to the crisis center (They didn’t have any beds in their in-patient care unit) was absolutely wonderful, great staff loved them all. But once I got to the crisis center things went down hill. I finally was brave enough to ask for help and all they do is give you meds to make you feel numb. Not everyone is a pill popper. Thanks to you I don’t know when I’ll be brave enough to seek help. (3 months ago)

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