Acute Care Hospitals
Voluntary non-profit - Private

BON SECOURS HOSPITAL

2000 W BALTIMORE STREET, BALTIMORE, MD 21223
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Photo: Bon Secours Hospital

Medicare Performace Measures

Mortality

Not Available (Data suppressed by CMS for one or more quarters)

Safety

Not Available (Data suppressed by CMS for one or more quarters)

Readmission

Not Available (Data suppressed by CMS for one or more quarters)

Patient Experience

Not Available (Data suppressed by CMS for one or more quarters)

Timliness

Not Available (Data suppressed by CMS for one or more quarters)

Effectiveness

Not Available (Data suppressed by CMS for one or more quarters)

Efficient Use of Medial Imaging

Not Available (Data suppressed by CMS for one or more quarters)

2.2 / 5 from Google Places Reviews
Not Available / 5 from Center for Medicare Services (Data suppressed by CMS for one or more quarters)

About BON SECOURS HOSPITAL

2000 W BALTIMORE STREET
BALTIMORE, MD 21223

None

Bon Secours Hospital is one of the acute care hospitals/facilities located in Baltimore City County, MD.

Bon Secours Hospital does have an emergency room. They use electronic medical records.

Bon Secours Hospital is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

Dr Lowe, Dr Morrissey, NURSE Cassandra are awesome. My dad is recovering. They have heart and love. Cassandra took extra time to make sure my dad's needs were met. Dr Lowe and Dr Morrissey listened patiently to me and did everything to help my dad recover. (6 months ago)

Even Tho it forever to be seen. The service was good I had the best nurse Holly and Marisa (Charge Nurse). They treated me like a King. Also the DR who was in duty @ the ER was the best. I have no negative thing to say besides the wait time. I guess with the comment and the negative things I read was just the wrong time everyone came and got a bad experience. (7 months ago)

Horrible guest treatment! The hospital is extremely loud and the guests are very ghetto. I did not feel safe here. I was left for hours without anyone checking on me while I was throwing up and extremely dehydrated. I was there for ten hours until they could finally get me better. (8 months ago)

I really hate to say this, but this hospital is lovingly called bon sekilla for a reason. I don't feel very secour inside our out and when my loved ones were sent there after an auto accident it wasn't very fun. the staff work very hard that is for sure, it seems a lack of resources is the root of their problems :( (5 months ago)

Literally the worst hospital. Had to take a loved one in to the Psych Ward, where the employees of Bon Secours not do their jobs correctly, at all. For a bit of background, she had to go into Bon Secours due to her eating disorder causing her to become suicidal. To begin with, the nurses she had did not get her the medicine she needed. Even when she needed Vistaril in an Emergency, she never got it. But, more on that nurse later. They also lost a few personal belongings, like a hair brush, scrunchie, and necklace. Bon Secours hospital was supposed to set her up for transfer to Sheppard Pratt, as they actually have an Eating Disorder ward. At one point, they told her that she was approved for Sheppard Pratt and that they were just waiting on a bed. However, a few hours later, they told her she had not been approved anywhere yet. Confused, her mom called Sheppard Pratt, where they confirmed to her mom that they indeed had her info and approved her, they were just waiting on Bon Secours to fax over proper paperwork (like blood levels, vitals, etc.), which they apparently never did. After the call, the person at Sheppard Pratt called Bon Secours herself, where the nurse there insisted it had been faxed, but she would fax it "again" and email the info, where after that the info showed up at Sheppard Pratt. There was also her doctor who did not properly listen to her when she told him she was feeling suicidal, and when she told him that her condition had worsened, he instead insulted her condition and laughed about it. When she tried telling others of her still being suicidal, they said they would talk to the doctor tomorrow (Today, September 9, 2017). Except, when the day came, she was unable to talk to nobody about staying, and they told her she was set up to go home immediately. This was due to the same nurse mentioned earlier telling people that my loved one was, amazingly, not at all suicidal or depressed or even a little down, but that she was faking all of it for attention. Her reasoning as to how she "knew" my loved one was faking everything was that she was able to talk to people, and depressed people apparently are not able to do that. This is when I got a phone call from her social worker who asked when I was going to pick her up, and when I told him she should not be discharged because she is suicidal, and that letting her out may result in someone suicidal killing themselves, he decided to give me an attitude and shout at me, exclaiming that she wasn't depressed. His reasoning was that people who are depressed and suicidal are not able to walk around. He attempted to convince me for a few moments until I had to cut him off and tell him that, as someone who suffers from depression, you can still be depressed and suicidal and still walk around and talk to people. It's referred to as High-Functioning depression and anxiety, and you would think someone in this line of work might know something as well known as that, right? This social worker also tried to tell her when she gets urges to commit suicide that all she needs to ignore it and she will be fine. Nearly everything on the paper was wrong or changed without her knowledge, including but not limited to; her next of kin, her emergency contact, her medications, her medication doses, and her diagnosis... All of them. They have her listed as having Multiple Personality Disorder, and after looking at all of the symptoms of of Multiple Personality Disorder, I can guarantee with certainty that she does not have that, as only one of all of the symptoms fits her (that being about suicidal tendencies, which is also a symptom of Depression, which she does have). The only other one which even slightly fits is related to her eating disorder (which, again, she has. Although her paperwork also removed what her actual eating disorder is.) What confuses me the most is that if they said she's not depressed or suicidal, why did they diagnose her with something that had one of its symptoms as suicide? Never again. Not if I were dying would I ever consider going back here. (10 months ago)

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