Acute Care Hospitals
Voluntary non-profit - Private


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Photo: Bertrand Chaffee Hospital

Medicare Performace Measures


Same as the national average


Not Available (Results are not available for this reporting period)


Same as the national average

Patient Experience

Below the national average


Above the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average



Bertrand Chaffee Hospital is one of the acute care hospitals/facilities located in Erie County, NY.

Bertrand Chaffee Hospital does have an emergency room. They use electronic medical records.

Bertrand Chaffee Hospital is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


It saddens me to read such nasty, biased, negative opinions on this page. This facility has worked hard and long to maintain viability and remain open in an environment that is not supportive of community hospitals. We work hard to treat every patient with compassion and to the best of our ability. Yes, there is room for improvement, but it is an ongoing process. If someone comes to the ER to be seen, they are provided with: a nurse triaging and evaluating at arrival, a screening medical exam by a physician or midlevel, appropriate testing to their situation, diagnosis made, and are treated as fits their medical condition. All this takes time and an educated decision making process. Specific issues and complaints, as well as a 'job well done,' are addressed on an individual basis by the administrator. (3 weeks ago)

This hospital's doctors, on multiple occasions, have thrown their aggressive dogma of faith and religion into my family members lap. Shaming and effortlessly expressing the fact that they are denied and void of God and heavily pushing their beliefs onto them. I've never felt so embarrassed for an establishment, these doctors should be ashamed of themselves - and if they are truly disciples of God and MUST spread His word - should instead find a career that involves such and stay OUT of the medical field. Yknow, the medical field, where you're interactions are with diverse crowds of people full of their own beliefs, morale, and interpretation. May God bless you with understanding and acceptance of all our brothers and sisters. (6 months ago)

This place is absolutely disgusting. It is so dirty. I cant believe a hospital or primary care center would look this dirty. The desk help at the primary center are rude and dismissive. You would be lucky if you actually got a phone call back if you called for anything...even to make a payment on your bill. Why make appointments if you have to wait over an hour to be seen anyways. I sat with my mother in this filth for over an hour in a 78° lobby with people who were sick...way to keep it HOT and let germs spread. Way to make your keeping people sick. Im seriously thinking of reporting to health department on the cleanliness alone. (4 months ago)

Have no complaints, was treated appropriately and everyone was very respectful. (a month ago)

This place is a joke. I’d give them no stars. If you can wait, I’d go to Warsaw, Olean or Buffalo. (4 months ago)

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