Acute Care Hospitals
Government - Hospital District or Authority

BAY MEDICAL CENTER SACRED HEART HEALTH SYSTEM

615 N BONITA AVE, PANAMA CITY, FL 32401
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Photo: Nathan Tice

Medicare Performace Measures

Mortality

Above the national average

Safety

Above the national average

Readmission

Above the national average

Patient Experience

Below the national average

Timliness

Below the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About BAY MEDICAL CENTER SACRED HEART HEALTH SYSTEM

615 N BONITA AVE
PANAMA CITY, FL 32401

Bay Medical Center Sacred Heart Health System is one of the acute care hospitals/facilities located in Bay County, FL.

Bay Medical Center Sacred Heart Health System does have an emergency room. They use electronic medical records.

Bay Medical Center Sacred Heart Health System is a government - hospital district or authority hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

Waited on my father to just give a blood sample and now going on 2 hours. By far the worst business and idiot staff. Terrible business DO NOT GO HERE!!!! Wish I could give less than one star. Staff needs to be fired. Awful and lazy! Not to mention all out of shape and move like snails literally. Zombie crew. DO NOT COME HERE. (3 months ago)

My wife went in there last night extremely sick to the point where she was losing consciousness and her body was going numb.. they treated her like a dog. She couldn't help the way she was feeling and they kept threatening to put her back in the waiting room because she was hunched over in pain not able to hold her weight up. We waited forever in the waiting room before they started giving her fluids and medicine just to put her back in the waiting room. She finally got to go back and we didn't see a doctor or nurse for hours and when we finally did she was extremely rude. My wife eventually got the meds that she requested and when they wore off they refused to give her anymore. Our stay was from 10:00pm-6:00am. My wife still feels horrible. (2 months ago)

The SICU folks here and the Doctors, specialist or otherwise are great. Sean, Casey, and Johmathon habe all been awesome nurses to my husband. They have been empathetic, kind, caring and a wealth of knowledge. We came into the ER with what we thought was minor-were seen within 5 minutes and moved through the process easily, gently, and with kindness and respect. (in the last week)

my daughter had major back surgery 4 days ago,she was never offered any hygiene care or having her bed linens changed till I went and complained at t Ie nurses station. They are rude ,leave there med cart open,after going to get a needle,this hospital is clean and that's it. Her dr is very good but the help needs to get to their job or close terrible care I washed my daughter her personal care ,no help that stands for itself go to gulf coast (a week ago)

Almost fraudulent billing services. I was overcharged by approximately $400 for a procedure done in March of 2017. Instead of sending me a refund they sent me another bill in September of 2017 for $1100. I called to straighten them out and they admitted that they had overcharged me originally at the time of the procedure and would "review my account". By February of 2018 no refund had been sent. I called and was told by the Billing Supervisor it was their policy "not to process refunds unless the patient called and specifically requested a refund". And now after requesting it I should see a check within 30 days. After 5 weeks no check arrived. I called on 22 March 2018 and was told Billing sent a message to have my amount refunded on 17 Feb and again on 14 March. And now they would send again a third message to "them?" to expedite my refund. Unless an ambulance is driving me there unconscious, I will never do business with them again. (2 months ago)

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