Acute Care Hospitals
Voluntary non-profit - Other


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Photo: Carson Metzger

Medicare Performace Measures


Same as the national average


Same as the national average


Same as the national average

Patient Experience

Same as the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Same as the national average



Banner - University Medical Center Phoenix in Phoenix, Arizona, formerly Banner Good Samaritan Medical Center, is a nationally recognized academic medical center.

Banner - University Medical Center Phoenix is one of the acute care hospitals/facilities located in Maricopa County, AZ.

Banner - University Medical Center Phoenix does have an emergency room. They use electronic medical records.

Banner - University Medical Center Phoenix is a voluntary non-profit - other hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


I found the Cardiology department staff to be A+ in all aspects - even when busy. Made me feel comfortable through each procedure, were proficient and knowledgeable. Would recommend them all highly. I did experience great service in radiology and transplant departments also. The whole experience at Banner Hospital (Good Sam)showed me how a well run hospital should be. I am grateful I’m in a large city with an upto date , professional hospital. (2 months ago)

I was in the outpatient surgery center where I had s tonsillectomy and this place was absolutely awesome!!! They took such good care of me and even though it was 30 min they briefed my husband who was sitting on nails... even after I went home they continued to call and were extremely helpful when my Dr milligans office was nothing but complete rude a******* no joke I went 3 days w out proper meds the hospital told me this is the protocol for this and this is what you should be going through etc... they went above and beyond and they don't have too.. thank you so much (a month ago)

This hospital has a large waiting room which makes it hard to hear the staff call your name however instead of walking out and announcing your name they stand at one side behind the wall and call it. I waited for 2.5 hours before asking about my wait time as it was a busy day for hospital staff. Once i did ask though they informed me that i wasnt in the system and that i had been called twice. Must be nice to have super sonic hearing. I will not return to this hospital. (a month ago)

Had a life saving experience. Dr. Loli saved my life. Hee gave me a chance at a new life. He taught me I'm worth more then I have been showed in my past. He is the best surgeon in that hospital. And the kindest man I have ever met. Thank you Pearl Cooper (a month ago)

This was the worst experience of my life. I had a bad migraine And my migraine med was not working so the Doctor told me to wait and get a hold of my Nero to to take care of it.Epilepsy on top of that. Than I have factor 7 and was bleeding from my nose and the doctor would not cartorize the area that had been bleeding on both sides for a day and a half. I also have Rheumatoid arthritis with a compramized immune system so I had several infections. Sinus infection, thrush infection yeast infection, bellybutton infection from a past surgery. And when she pushed on my side I jumped off the table. All has been going on since February. I have lost 50 pounds. She didn't take any labs or do any ct scans or ultra sounds. She did see if I could see if I could keep water down. I kept a small amount down. Not three glasses like she wanted. Not even half of one. Then she sent the nurse in to discharge me and the nurse apologized profusely. She wanted to help me but said there was nothing she could do. I'm not a Doctor but I don't need to be to know she is in incompetent and her nurse knew it too. I won't go here again. Something needs to be done. I have looked at a lot of your reviews. Its not enough to apologize and send an Email to God knows who. What is you process after? You have all these bad reviews and nothing has changed. Make these Doctors accountable for their actions. Because one day someone with as serious disabilities like mine are going to end up really sick or worse. Pretty sad 🙁 (a week ago)

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