Acute Care Hospitals
Government - Hospital District or Authority


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Photo: David Allee

Medicare Performace Measures


Same as the national average


Below the national average


Above the national average

Patient Experience

Same as the national average


Below the national average


Same as the national average

Efficient Use of Medial Imaging

Above the national average



Banner Thunderbird Medical Center located in Glendale, Arizona is one of Arizona's leading hospitals in the state for adult and pediatric care.

Banner Thunderbird Medical Center is one of the acute care hospitals/facilities located in Maricopa County, AZ.

Banner Thunderbird Medical Center does have an emergency room. They use electronic medical records.

Banner Thunderbird Medical Center is a government - hospital district or authority hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


I am here in 3B oncology / medical surgery unit and staff has been fabulous!!!! They are curious, informative and motivating but most of all caring about my needs. I am very happy with this hospital. Now I haven't dealt with the billing / finance department yet but I'm sure they will be just as kind Great job Banner Thunderbird you hire good people !!!!! (a month ago)

If I could rate this place s Zero I would. The worst experience by far. Luckily this isn't the hospital that "I" have to go to. Sitting here with my client and have been waiting 6 hours for lab results that should have only taken 60 minutes. The nurses left the room a mess, and had no ideal how take blood from my client. It took three nurses to take blood from my client. I've had much better experiences at Banner Estrella. I hope I never have to come to this trashy hospital ever again!!! (2 months ago)

These people are liars, plain and simple. The staff is unprofessional on the floor but the worst part is their billing department. At no point in my dealings with this department did they ever tell the truth. We were charged for services never rendered and when we requested an audit of the bill they simply sat on it for two months and then sent the bill to collections. We requested the contact info for the board of directors and we're advised banner does not have a board of directors which a quick Google search shows is a lie. The next step is working with a lawyer as well as the state of Arizona. Whenever dealing with these people especially if they are attempting to defraud you and your insurance make sure to get names. (a month ago)

Went to Ob Triage 12/14 around 12p to get checked out, Tech sitting at desk did not bother looking up and rudely asked what I was there for. She made me feel very unwelcome and as though I was an inconvenience. I completed my registration and was told to wait for the tech to room me, waiting was not the issue, the fact that my husband and I just stood in the middle of the hall without her acknowledging us (again, just staring down) until she was done with whatever she was doing is . A little communication goes a long way, something she should definitely work on. The nurse I had, I believe her name was Jodie, was very thorough and helpful. She made me feel at ease and let me know what was going. (3 months ago)

Medical Doctor didn't listen to me when I expressed my concerns. Staff was helpful in check in but all in all very long wait (4 hours) to get an x-ray and still sitting in here. Hospital Is understaffed, plain and simple. (2 weeks ago)

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