Acute Care Hospitals
Voluntary non-profit - Other

ARTESIA GENERAL HOSPITAL

702 N 13TH STREET, ARTESIA, NM 88210
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Medicare Performace Measures

Mortality

Same as the national average

Safety

Not Available (Results are not available for this reporting period)

Readmission

Same as the national average

Patient Experience

Not Available (Results are not available for this reporting period)

Timliness

Same as the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Not Available (Results are not available for this reporting period)

About ARTESIA GENERAL HOSPITAL

702 N 13TH STREET
ARTESIA, NM 88210

Patient information, physicians information, and services.

Artesia General Hospital is one of the acute care hospitals/facilities located in Eddy County, NM.

Artesia General Hospital does have an emergency room. They use electronic medical records.

Artesia General Hospital is a voluntary non-profit - other hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

My wife broke her leg and Dr. Marino performed surgery to fix the break. Our experience at Artesia General Hospital was excellent. The staff was caring and attentive. There were no negatives. (in the last week)

Not a bad hospital if you don't mind waiting 4 hours at the ER, to get a hand shake, and another hour to start addressing the issue. (a week ago)

Dealing with the medical staff was great but billing was HORRIBLE! My situation was a workman's comp issue and I informed them of that at every visit . However, every single bill was still incorrectly routed through my insurance and then to me. After the issue was first noticed, I called the billing department to correct the problem. But despite that, subsequent bills were still processed incorrectly. My claims adjuster and I have now made 5+ phone calls to their billing department to try to get it fixed, and they still can't get it right. During my last phone call to them to address the most recent bill, I asked if anything in my file said that it was workman's comp and the woman told me, "No". I've had surgeries at other places before and have never once had an issue like this. Their billing department, at least the people that I've had to deal with, have been completely incompetent. I will never go to Artesia General again for a medical issue, which is sad because the doctors and nurses I dealt with were amazing. (9 months ago)

We don't ever go in unless it's an EMERGENCY and it always happens to be during the night. Dr. Vigil and his staff are a joke (EXCEPT FOR Marina Perez) ... We had the most awful experience with rude nurse Gina. It took 4 hours to be seen and when we were finally called Gina was EXTREMELY rude!! She asked my mom who her doctor was and when she told her, Gina says "Then why didn't you go there?" with an attitude from Hell. This is unacceptable for an ER!! (3 months ago)

The hospital has the best group of doctors in the area. The staff cares and my problem was quickly addressed. I wish my hometown had a hospital like this! (10 months ago)

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