Acute Care Hospitals
Voluntary non-profit - Church

ADVOCATE ILLINOIS MASONIC MEDICAL CENTER

836 WEST WELLINGTON AVENUE, CHICAGO, IL 60657
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Photo: Advocate Illinois Masonic Medical Center

Medicare Performace Measures

Mortality

Same as the national average

Safety

Below the national average

Readmission

Below the national average

Patient Experience

Same as the national average

Timliness

Below the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About ADVOCATE ILLINOIS MASONIC MEDICAL CENTER

836 WEST WELLINGTON AVENUE
CHICAGO, IL 60657

Illinois Masonic News. Check out the latest news and media resources from Advocate Illinois Masonic Medical Center. Visit our newsroom

Advocate Illinois Masonic Medical Center is one of the acute care hospitals/facilities located in Cook County, IL.

Advocate Illinois Masonic Medical Center does have an emergency room. They use electronic medical records.

Advocate Illinois Masonic Medical Center is a voluntary non-profit - church hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions

Reviews

My wife delivered our second baby girl here and again it was a wonderful experience. Everyone here was working to their best and they really aimed to my wife’s best care. My baby got the best care from the pediatric staff. I really want to thank Advocate Masonic administration for this great work. (2 weeks ago)

Their Behavioral Health Program is phenomenal. You can tell they really care about their patients. I also was there in the past for physical health issues. I was in pain and no one at my regular doctors office knew what was wrong. The doctor's at Illinois Masonic immediately knew what was wrong within 10 minutes and treated me with the utmost respect and really helped me get better. Also their Behavioral Health Program is one of the best in Chicago. If you are able to, please go to Illinois Masonic. (2 months ago)

I had to select a least one star to provide a review. In my opinion you don't deserve any stars. I learned my sister was at your emergency room. When I arrived she was lying there no cover. Her breathing heavy. She was was knocked out. She was not even aware that me and my other sister had entered the room. Fifteen minutes later an African American male enters the room. He did not brother to introduce himself. He asked if we were there to pick her up. I replied, "we had no idea what has transpired". He started calling off a list of drugs she had received. A number of test She received, which were all negative. He stated that he told her to call someone to pick her up. She was being discharged. I replied, "that she was knocked out and in no position to contact anyone". I asked if a list of the drugs she received would be listed in her discharge papers. He said no. She would have to request a copy of her medical if she wants to know what drugs she received. Keep in mind my sister is knocked out unable to function on her own. When he handed me the discharge papers I asked him you list the drugs she received. He was reluctanted to name them all. He said he would get a wheelchair for my sister and that I could sign the release papers. It was evident by even a lay person that she was in no position to sign anything. My sister had to you assist my sister to the bathroom and help her to dress. Trying to keep her from falling off the name side of the bed. I told my sister to watch her. I went to look for the African American male. I said to him where is the wheelchair. He replies, oh yea. I mentioned to him that I would sign the discharged papers only to release my sister sister and requested a copy. He did not give a damn about her condition. Who sends someone home half unconscious. Refusing to provide a list of medication provided and the time it was last administered. He finally shows up with the wheelchair ask me if I wanted to push the name wheelchair. I told him no. He could handle it. He pushes her to the front counter of the emergency room and leaves. Arrogancy at it finest. His job is caring for people. That would require a soul. He should work on a garbage truck. Since he has no idea about how to treat human beings. I will file a formal complaint. (in the last week)

Came to check into the hospital on a Sunday afternoon with my father in law. Plans had been made with the hospital for him to have a room at the hospital prior to surgery. The "head nurse" who thinks she is God was the only one with a key for the room. She was called and asked by the front desk if we could get the key for check in but the nurse said she was going to a meeting and was to busy to provide customer service or delegate the task to someone else. She was also unable to inform us how long she would would be busy (as we could have gone and ate and come back) so we waited for about an hour and a half in the lobby and was not told anything. Emergencys come up and people get busy however a meeting and the unwillingness to communicate with paying patients is extremely unprofessional and disappointing considering the alleged reputation of this hospital. Anyone who come to this hospital I hope you actually get someone who cares. (4 weeks ago)

So I went in last January. I had a stroke 7 years ago and was at Christ hospital (fyi great hospital and stsff). Went in cause I was having some related issues that would concern any person who had a stroke before. They ran test, gave IV . All this time I am on the emergency room gurney, and also in the hospital gown. Had one sheet to use also. They told me they were keeping me 24 hours for observation. During an x-ray the guy there asked me if I would like a pillow so I could actually use my sheet to cover up with (was using sheet as pillow). They told me I would be moved to a room. A room never came up. Around about 2 in the morning I had to call the nursing station from my cell phone for them to come check on me and let me use the restroom. So I never got moved to a room, and in the morning I have become quite aggravated and no doctor or nurse really seemed to care that much. So 4 months later I get a bill. Keep in mind I was in the emergency room less then 24 hours. The bill is go $18,000 and was due in 30 days. Granted the insurance I had at the time was horrible also, but less then 24 hours and $18k? Yeah wow. My stroke with 3 weeks in the hospital, physical therapy, and test. All about $80K before my insurance took care of it. So now they have turned into collections, because everyone they call me i am at work, and when I am off work they are not in so it has been a bit hard to connect. Now they have turned it into collections, and I am having to take time off work just to get some answers to help get this taken care of. Talked with 3 different people, and they keep transferring me to different departments. Still haven't got to talk to someone who actually seems like they care about patients. So can totally see where health care needs to change. The hospitals aren't showing that they are there for their patients especially if your gonna charge them $18k and not even put them in a room, give a blanket, or even a pillow. Definitely shows mainly there for the money. Whether you can pay it or not. $18k well that's half a years salary that they are charging me for not even 24 hours. Mainly will never go there again. (3 months ago)

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