Acute Care Hospitals
Voluntary non-profit - Private


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Photo: Advocate Condell Medical Center

Medicare Performace Measures


Above the national average


Above the national average


Above the national average

Patient Experience

Same as the national average


Below the national average


Above the national average

Efficient Use of Medial Imaging

Above the national average



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Advocate Condell Medical Center is one of the acute care hospitals/facilities located in Lake County, IL.

Advocate Condell Medical Center does have an emergency room. They use electronic medical records.

Advocate Condell Medical Center is a voluntary non-profit - private hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


I was a patient here for two days and I have to say that I loved the atmosphere of this hospital, with a sense of comfort, kindness, caring, and happy tone to it. I want to give many thanks to the facility members who took care and did work on me. I believe they did all of what was necessary and explained things clearly to me when I had questions. I hope all of your patients feel and respond the same way as I did. I thank you all once again for a job well done. (a month ago)

I had previously been a patient at Condell for a series of surgeries. My experience with the hospital and staff was then EXCELLENT. However, this review is for the Wound Clinic. My experience started out as terrible, but ended up excellent. I went to a wound clinic in another state, and then returned to Illinois for the summer. The first wound clinic told me to follow up here and get in ASAP after my return. So, on the same day as my last appointment at the first wound clinic, I called Condell Wound Center and gave them a 2-week notice. On this same day, I made arrangements for the first wound clinic to send my records to Condell. It was a good thing I called Condell early, as there was about a 2-week wait for new patients. I was asked several questions about my history and insurance, and was given a 2-hour intake appointment. I thought it was odd that, the day prior to this appointment, I did not get a reminder call. So I called the wound clinic. Not only did they not have me on their schedule, but they had no idea who I was - no file, nothing. The person with whom I spoke was very nice, but said it would probably take about 2 weeks to be seen. She offered a call back the next morning, which I declined, having decided to find another place. Surprisingly, I did get a call back, stating my appointment time was now available to me. I accepted and went in. The person who had screwed up my appoitment claimed he'd tried to call me repeatedly but got no answer. I checked my cell phone and found no calls, and no voice messages. It seems he wanted to blame me rather than man up. My treatment at the wound clinic was EXCELLENT. Very thorough, very pleasant, very caring and sympathetic, very professional. This was far superior to other wound clinics where I received adequate care. Management saw my earlier, negative review, and took quick action to set things right. Good management makes all the difference, and this center is very well managed. (a month ago)

I recently visited Condell hospital ER for severe chest pain/pressure. I was unable to breath , could barely stand and was told I had all the symptoms of a stroke/heart attack etc. As I walked up to the building my chest pain quickly spread to my left arm and it went numb and heavy I could not lift it. I was nearly falling while the assistant at the ER check in window ignored me to take a personal call. When I entered into the ER they found that it was not only my arm that I had no feeling on my entire left side. They ignored the obvious serious signs stating, I am young. Though they ruled out Everything else. Dr. Collen and Yolanda, and nurse Amanda sent me for test stating they wanted to ensure they were covered (I would later realize what she meant) the techs who administered the test informed me "they were not taking my condition serious because I was young and it is sad". I was shocked they seemed nice, this tech cared more than the doctors. I was very kind to them and they were Seemingly kind as well, until I later overheard the Horrible jokes they were making of me and other patients at the nursing desk. They made jokes of a man in room 6 stating he had bed bugs. A 16yr old girl with abdominal pain, stating " I bet she's pregnant" and placing bets. Later to come back and celebrate that they were right. Fighting over who would take the patient with the chest pain and who would take the patient with the swollen legs. Complaining that the patient with the swollen legs would be more work stating "did you smell him" "I don't want to touch him." They laughed about an elderly lady who had been brought in after "falling on her butt and now had no feeling from the waist down". etc. They made a mockery of me as well. It went on non stop the 9+ hrs I was there I didn't say a word, the entire nursing staff took part at the expense of helpless patients. Until they realized I overhead disgusting , disturbing and horrible things they were saying. It is sad that wrong doing such as these go unheard because they are covered up and people lie for each other to protect their paychecks while helpless honest people suffer. (3 months ago)

I went to the ER this past week and the experience was awful. I was 2 days post gall bladder removal and was having extreme breakthrough pain. At one point my pain was at a 10+ and my call button was ignored, I was yelling out for help and I hear someone say, “someone is yelling for help in there”. Help didn’t come for quite awhile. Aside from blood work, no tests were run to make sure there wasnt something wrong. At one point the DR. Advised they wanted me to drink some water, over and hour later the nurse came back to see if I was holding the water down...which had not been brought. I ended up going home with no answers. I did end up taking an ambulance to another hospital in the middle of the night. The surgical dept. was great, but I cannot recommend going to their ER unless you have no other choice. Oh, my husband just reminding me my IV bag sat empty but connected to my arms for hours. (2 months ago)

I have always liked this hospital over any of the other local hospitals. They are really good with children, also very attentive. I recently had to go in myself and I was well taken care of. Thanks for really caring. (a month ago)

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