Acute Care Hospitals
Voluntary non-profit - Church

ADVENTIST HINSDALE HOSPITAL

120 NORTH OAK ST, HINSDALE, IL 60521
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Photo: AMITA Health Adventist Medical Center Hinsdale

Medicare Performace Measures

Mortality

Above the national average

Safety

Above the national average

Readmission

Above the national average

Patient Experience

Above the national average

Timliness

Above the national average

Effectiveness

Same as the national average

Efficient Use of Medial Imaging

Same as the national average

About ADVENTIST HINSDALE HOSPITAL

120 NORTH OAK ST
HINSDALE, IL 60521

Adventist Hinsdale Hospital AHH. Amita Health Adventist Medical Center Hinsdale Illinois Health Services Including Emergency Services, Pediatric Care, Cancer Care ...

Adventist Hinsdale Hospital is one of the acute care hospitals/facilities located in Dupage County, IL.

Adventist Hinsdale Hospital does have an emergency room. They use electronic medical records.

Adventist Hinsdale Hospital is a voluntary non-profit - church hospital.

Location and Directions

Reviews

Yesterday evening, I was called by my parents to hear the most saddening news that my grandfather had passed away at Hinsdale Hospital. The last time I saw him was two weeks ago and we went out to eat and he was healthy. I am away at college but hearing everything that had happened to my otherwise healthy grandpa in this hospital infuriated me beyond belief. Two days ago, my parents brought my grandfather to this hospital because he had a consistent cough. It turned out that he had pneumonia. Pneumonia in the elderly is very common and should be CLOSELY monitored because of the risk of anything happening. However, I was told by my mom that the doctors and nurses said there was nothing to worry about, but he should stay the night so they can keep a close eye on his condition. They hesitated with this because my grandma had passed away after spending a night in the hospital, but they agreed to letting my grandfather stay because professionals know best, right? Wrong. Fast forward to yesterday, my mom went to get my grandfather discharged when suddenly he could not breathe. This, of course, made my mother frantic and she called for any nurses out in the hallway of his room to say her father is choking. When I heard this from my mom, this immediately made me think it must have been Aspiration Pneumonia. But, to my absolute disbelief and heartache, one nurse told my mom "There is nothing that I can do" and that she needed to call a doctor. She was on the phone for FIVE minutes and care for my grandfather did not arrive for another 15 to 20 minutes but by that time my grandfather had already flatlined. He suffocated to death due to a nurse not noticing when a patient is in severe respiratory distress. This is complete medical negligence and the nurse should have took protocols to call CODE or Fast Bleep when she did not know what to do. She should have put high flow oxygen on, repositioned him, or grabbed a crash trolley and put an airway in. My grandfather died in severe distress and this is causing severe distress for my family. My mother called me this morning at 6AM sobbing with hoarseness in her voice because of how unfair the staff was with her and that this could have been prevented if someone had just listened to her. She begged nurses in the hallway to help her and no one immediately assisted her or my grandfather. I spent two hours consoling my mother over the traumatic experience of watching her own father choke to death and skipped classes today because of grieving over this unfortunate mishap and the loss of my grandfather. My mother also has to take 3-4 days off from work and I have to travel back home so we can make proper funeral arrangements with family and friends. We are definitely going to seek legal advice for wrongful death because clearly NOTHING was done in the 25 minutes that could have been used to save my grandpa's life. (in the last week)

This hospital seems to be more about money than caring for patients. My son was diagnosed w/lazy eye by one of their doctors when he was bor . Later (5 month later) we discoverer he had a cataract that was very easy to diagnose (per other doctors). Unfortunately, we used the same doctor in this hospital to care for our child. He used to charge us $3 extra (on top of co-pay), if we do not pay cash!!! All about money. (in the last week)

It is 3:10am 5-16-2018 I'm in a room that must be from the 70's I was not supposed to be here I had same day surgery yesterday at 3pm but some issues came up and had to stay. I've been coming here for years had other surgeries here never had a problem. I have pictures when I said something I was told you're only staying overnight what's the big deal. Really I don't care if your staying overnight or a month no one should ever stay in a room like this. I take medicine on a daily bases for my nerves and muscles and other things but needed that medicine because by midnight I had gone over 24hr . This doctor assistant or what ever she was the worst after she left over me HR no medicine no pain medicine I was in tears and screaming. They sent in some gray coat Dr who looked like they just woke up and was like what's the problem. Funny within oh 5-10 min meds show up he tried to cover her ass by saying they were on their way I told him that she could of taken two seconds to tell me. Then I asked him so what your telling me is that it takes over me HR to get your medicine by then some people would be dead. (a week ago)

I took my 2 year old son to put tubes in his ears and the staff was so awesome! Everyone from the receptionist, nurses, transporters, and doctors were amazing. All friendly informative and patient with my 2 year old who has definitely seen better days. 100% recommend Doctor Mahoney! (2 months ago)

If you are reading this and plan on having your child here, please take this as your sign to find a new hospital immediately. Our experience here for our first child was a nightmare and was the most upsetting 4 days of our life. I have never seen a hospital until Hinsdale that was so unorganized, unprofessional, and downright disgusting. As first time parents we had looked forward to this time all our life and Hinsdale Hospital ruined so many moments. To start, my wife was scheduled to be induced and the hospital contiously delayed her admission. It wouldn’t be a problem as we understood rooms were full but not once did the hospital follow up with my wife to provide a plan or an update. They literally told her to call back and check on availability. For two days you have a woman past her due date and in significant pain not given any info due to the hospitals awful communication. Onto our stay- Our first night at 2AM the nurse woke my wife up and asked “If she had ever had any contagious viruses or diseases” and went on to explain that post delivery her and the baby would need to be put into isolation. None of this made any sense to us, so the nurse said she would follow up. We asked about it the next morning and before I could finish she walked out of the room with no answer. Also if you are lucky your nurses will complain when you are not around. When walking by the nurses station, our nurse clear as day was complaining to the others about how she was just in our room so “why the hell didn’t she ask for the ice packs then?”. How professional. There are other things that I want to write about but there is a word limit (it should be extended for reviews of Hinsdale) and the others I could brush off. What I cannot and what makes me sick is what happened at post-partum. We had noticed on our child’s arms and legs a purpleish hue and had brought it up to the pediatrician at the hospital. We were told it was normal on newborns and not to be concerned. Later that day to make a long story short the hospital had basically confronted my wife while loosely implying she knew something happened. They stated that this was the first time they noticed it. Their staff has absolutely no idea how to talk to patients. And again does not have a clue as to what they are doing as we were the ones to bring this up earlier that day, along with our family. I have a brother who is a doctor so I understand there are protocols but the way the doctors approached this was completely wreckless. My wifes’s OB/GYN ended up apologizing to us stating it was not handled properly and what was being questioned was marks from when the baby was born. But there was no response from the hospital. In fact they had social workers speak with us before being discharged. FOR SOMETHING WE HAD NOTHING TO WITH. Of course the social workers said there was nothing that concerned them at all, at least they were honest and upfront. Due to my wife’s experience, The OB/GYN was wanting to watch for any signs of post-partum depression. She said it was far too early to tell but she wanted us to be aware, and my wife appreciated that. But when getting discharged the nurse SPECIFICALLY advised my wife to make sure to go to her appointment for treating her “post partum depression”. After we left I spoke with their patient relations regarding our experience and we have not heard anything from them as of today. I will clarify they say it can take “up to 60 days”. But please be assured that there was no delay in billing us and we received the statements in record timing! And if you call their billing department be prepared to wait 20+ mins no matter what day or time you call. The hospital itself won’t help you only their central billing. They try so hard to act like a high class hospital with their lobby and grand piano in the middle of a wealthy area. But just remember once you get past that lobby all you have is a pathetic excuse for a hospital. We love our child more than anything and never again will I allow this place to put my family through what they did. (2 weeks ago)

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