Acute Care Hospitals


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Photo: Kyron Koehn

Medicare Performace Measures


Same as the national average


Same as the national average


Same as the national average

Patient Experience

Below the national average


Same as the national average


Below the national average

Efficient Use of Medial Imaging

Not Available (Results are not available for this reporting period)



Abrazo Arrowhead Campus is one of the acute care hospitals/facilities located in Maricopa County, AZ.

Abrazo Arrowhead Campus does have an emergency room. They use electronic medical records.

Abrazo Arrowhead Campus is a proprietary hospital.

Hospital Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location and Directions


Took my husband into the emergency room today. He was feeling dizzy and has several different health issues. I tried to go with him but was told that the nurse was going to do a quick triage and he'd be back out. He disappeared from the room and I inquired about his where abouts. I was told that he was taken back, I couldn't go to him nor was I entitled to know what was going on. I waited in their germ riddled waiting room for an hour. Inquired again and received a very condescending comment, just rude. It's making me sick that I left him there. Made a phone call and they're just as rude over the phone as they are in person. If this is one of the best, I'd hate to see the worst this area has to offer. (a month ago)

Horrible. If you can please avoid!! They only care about your money!! I went with my husband to the emergency room because of pain in his right side. The service we received was horrible, the doctors did not have the slightest interest of treating you. After 3 hours, my husband was released with instruction to take Ibuprofen if the pay still persist. Since this 'awesome' treatment we are keep receiving bills over and over double charging same procedures. When I called the billing department to dispute that, they provided wrong information and told us to wait that our request is being reviewed and supervisor is going to call us in 2-3 weeks. SO we waited based on her word. this was in 03/08/2018. Today 04/03 I called again. after 15 minutes a girl answered. She did not gave me her name and hung up on me. I called again and after another 15 minutes of music a guy answered. I explained my situation and that we did not receive a call back from the supervisor as his colleague told us, and you could feel the sarcasm thru the phone when he said "She gave you wrong information. This is what you need to pay and this is it. State of Arizona agrees with our prices so you have to pay!" Totally unprofessional and rude. I don't know what kind of business they conduct there or how the employs are trained, but management team should really take action! For sure we will not come back to this hospital ever again! For them is just business. No compassion for the patients! PS. Until today we did not receive a statement from them. Today are 45 days since the service took place. (a month ago)

Long story here. All my tests at atrowhesd And 3 hospital visits. Every one is so nice with great bedside manner. Last visit was on the 3rd floor in room 3203, bed a. I was discharged on March 2, 2018 and I left a red book, 5×7,and it has my medical history in it since I was born. I am 71, so you see how much I'm missing all this information. I have a hip replacement so you can imagine all the tests, doc visits, etc. Please, please, if you see this book, please call me at 623 455 9985. I need all that info. I left it in the "make up" section of the patient bedside tray. If you work there, please keep your eyes open for it at the nurses station or where ever lost and found are taken. Please check the tray if possible. That tray was hard to open so maybe no one bothered using it. Thank you so much for your help. Thank you for the care you gave me. Finding this book will help my healing process immensely. Nurse Kelly, with the headband, and Dora, a special thank you for all your help. (4 weeks ago)

Had hemorrhoid surgery here while 30 weeks pregnant. Nurses are great but ob not good at all. Had to tell them how to do their job. Case manager told me that my inaurance didn't cover equipment needed for home. Called insurance myself and they did. Food was good. Housekeeping sucked. They only cleaned my room once and I had to ask. I advise if you come here to know something about protocols of the medical field. If not then your pretty much screwed. Don't take their word. Check yourself or you'll be coming out of pocket for things your insurance will cover. Won't come back or refer to anyone to come to this hospital. Oh and when pressing the nurse button and saying what you need. They just hang up on you. Only 1 nurse was good at IVs too. (a month ago)

I was a patient in your hospital for five days after becoming septic. I received incredible care from the staff on third floor who took care of me over that period of time. Because you made me feel safe, my husband was able to feel the same, as well, and able to go home at night knowing I was in capable hands. Thanks to all throughout my stay. (2 weeks ago)

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